I have to admit that today’s guest took me by surprise.  Could she be the most powerful female CEO in the world?

Well, maybe.

She sits at the head of a global broking organisation that has six billion dollars in revenue and handles around sixty billion dollars in gross premiums.

If Willis and Aon finally merge, Olga Collins will be the CEO of the world’s third-largest broking organisation.

In this podcast we go deep into the detail of the Worldwide Broker Network and how it has set itself up to compete with the dwindling group of wholly-owned global intermediaries.

Unsurprisingly I found Olga in bullish mood and licking her lips at the prospect of so many clients falling through the cracks as their big broker advocates work out where they stand with their current or prospective employers.

Anyone who thinks the day of the independent broker has come and gone should have a word with Olga first.

Her attitude is refreshing and she is probably the most client-focused guest I have ever had on the show.

LINKS

https://wbnglobal.com/

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:
https://www.advantagego.com/

We also thank Claims Direct Access (CDA) for their support today:
https://www.claimsdirectaccess.com/

Today’s special episode is all about how to build a company culture that helps your business to win.

To this end I was very lucky to be joined by John Fay MBE (pictured bottom right) and Edward Gordon Lennox (pictured bottom left) of Delta V Partners to help me dig deeply into the subject.

John and Edward are experts in the field who are much in demand across all sectors and in multiple countries around the world.

They talk our language and know how to get the best out of us. They don’t spout jargon and they are very down-to-earth, practical and pragmatic: they’re a bit like us insurance folk really.

The team from Delta V are going to show us the ropes in plain English so you will be able to get your head around this topic and understand all the key themes.

Then to make it even more practical we will hear from an industry practitioner who has gone through this process on more than one occasion.

Steve Hearn CEO of Corant Global needs no introduction.

In fact I got to know Delta V because John Fay MBE listened to the recent podcast I did with Steve where he mentioned the work they had done.

So with Steve’s appearance we will top off the theory with straightforward advice on what to expect when building a culture in practice.

CONTACTS:

Delta V Partners Company contact emails:

hello@deltav.com
info@deltavpartners.com

Website: https://deltavpartners.com/

John Fay:
Twitter: @nuasafc
LinkedIn: https://www.linkedin.com/in/fayjohn/

Edward Gordon Lennox:
LinkedIn:  https://www.linkedin.com/in/edward-gordon-lennox-164685b/

It is only a recently rebranding exercise that has made the size and scale of today's guest's broking and MGA operation come into view.

David Bearman is the founder and CEO of London-based Aventum, a group that houses the Rokstone MGA and broker Consilium and controls over £600mn in gross written premium.

The group has been around for 25 years but has only just put its head above the parapet and started to show itself to the market.

I am really glad to have David on the show. He reminds me of the great broking pioneers and transmits all the energy and entrepreneurial spirit that some say is lacking in the London Market.

In a time of extreme broker consolidation and a worry that customer choice and competition may in some way be curtailed it is reassuring to meet someone with his ambition and buzz.

LINKS

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:
https://www.advantagego.com/

We also thank Claims Direct Access (CDA) for their support today:
https://www.claimsdirectaccess.com/

Today’s guest is someone I have known for almost 30 years. That’s because I used to broker business to him back in the 1990s when I was working in the London Market.

Back then he was making a name for himself as a lead market in the international casualty class at UK composite Eagle Star.

As my career changed completely his took off and at QBE Europe he swiftly rose the ranks to become its most senior underwriting executive.

Then eight years ago he left to pursue the dream of founding a Lloyd’s business of his own.

Anyone who met Ash Bathia CEO of Probitas 1492 thirty years ago will have marked out as someone with the ambition and drive to make a real impact on the market.

And as it turned out Ash was going to need all of that drive and a lot more. Probitas had as tough a start in life as it is possible to have.

Born right at the nadir of one of the longest soft markets in history, Probitas was hit hard by the unexpected loss of its cornerstone capital provider and extremely challenging early underwriting numbers in its ramp-up years.

Almost all of its peers folded or were actively shuttered by Lloyd’s itself in its recent remediation phase.

But today Probitas is a top Lloyd’s performer and is pre-empting capacity and scaling up as market conditions continue to turn in its favour.

Interviewing Ash was just like broking to him all those years ago. He hasn’t changed much.

He is still smart, sharp and direct with great charm. And he is a great trader, problem-solver and dealmaker in the classic Lloyd’s entrepreneurial tradition.

The difference is that to those skills you can now add maturity, humility and the wisdom that comes from starting and running a business of his own.

These days Ash has one hell of a story to tell.

I’m just grateful that he let me be the first to get it out of him.

LINKS

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:
https://www.advantagego.com/

We also thank Claims Direct Access (CDA) for their support today:
https://www.claimsdirectaccess.com/

As Chief Underwriting Officer of Tokio Marine Kiln (TMK) Matthew Shaw has one of the top ten individual underwriting jobs in the London market, marshalling a stamp capacity of one and a half billion pounds at one of Lloyd’s best-known lead markets, Syndicate 510.

In many ways this business is a microcosm of the London Market as a whole.

A soft market fall into loss was followed by significant re-underwriting.

Then the business bounced significantly back into profit in 2019, only to take a large short-tail hit from Covid in 2020, which it has weathered undaunted.

2021 has seen a bullish 14.9 percent pre-emption in capacity amid the heady combination of significant growth in submissions and continually improving underwriting conditions across the market.

Matthew is very easy to talk to and together we embark on a comprehensive tour of his views on the market, market reform and innovation, culture change and where TMK fits into it all.

LINKS

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:
https://www.advantagego.com/

We also thank Claims Direct Access (CDA) for their support today:
https://www.claimsdirectaccess.com/

Executive Chairman Neil Eckert and Group CEO Trevor Carvey are the team behind Conduit Re, a new London-listed Bermuda-based reinsurer.

Neil is one of the insurance industry’s most successful serial entrepreneurs, so when someone of his experience and pedigree senses an opportunity we should all take notice.

Conduit’s single-location pure reinsurance design is quite different from its class of 2020 peers and here we go deep into the pair’s thinking behind why they have set things up the way they have.

Neil and Trevor are direct and easy to talk to and I think their answers are really illuminating.

LINKS

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:
https://www.advantagego.com/

We also thank Claims Direct Access (CDA) for their support today:
https://www.claimsdirectaccess.com/

Today’s podcast with Steve McGill, Founder and CEO of McGill and Partners was recorded live. The Voice of Insurance was invited to produce the opening fireside chat at the highly successful Insurtech 3 point 0 insurtech event and we thought it would be fun for a change.

Doing things truly live is always different and often unexpected.

You’ll find this one a bit faster than usual – that’s not because I have suddenly lost my manners and enjoying interrupting but because I am keeping to a strict time schedule and sometimes need to move things along so we don’t run out of time.

There are also a few thrills and spills, but that’s all part of the fun of doing things live with no safety net.

LINKS

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:
https://www.advantagego.com/

We also thank Claims Direct Access (CDA) and Free Partners for their support today:
https://www.claimsdirectaccess.com/
https://freepartners.com/

 

Today’s guests head one the largest and best-placed new businesses in the market.

This is because it had a long head-start on the class of 2020.

Before the market turn became obvious last year it already had $1.7bn in capital committed and underwriting teams in place. Then with the hardening in full swing it accelerated its growth plan and almost doubled that capital base.

Convex’s Chairman and CEO Stephen Catlin and Deputy CEO Paul Brand have had impeccable timing and are looking to use the benefit of all their long experience building Catlin into a global specialty insurer and reinsurer to good use with their new project.

It’s clear from this interview that they intend to do everything better, stronger and faster and what’s more they plan to enjoy the journey more along the way.

Here we dissect the market opportunity for this very large legacy-free start-up from every angle and leave no topic off the table.

LINKS

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:
https://www.advantagego.com/

We also thank Claims Direct Access (CDA) and Free Partners for their support today:
https://www.claimsdirectaccess.com/
https://freepartners.com/

Today’s guest has one of the biggest single jobs in our business.

As President of Property & Casualty for Swiss Re in the US Keith Wolfe has huge responsibility

This is because on most measures his employer is the largest writer of reinsurance in the US.

This gives him unrivalled visibility on what is the largest insurance market in the world.

I have met Keith many times in the past, chairing him at US-based conferences.

He is always good-humoured and always says it like it is in ways that you might not expect from someone who is part of such a large multinational organisation.

I’m happy to report that in this encounter he was on excellent form as we dissected the US market from top to bottom via Covid, Casualty, Cyber, Insurtech, automatic underwriting and of course the state of the market and the prospects for upcoming renewals.

LINKS:

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:

https://www.advantagego.com/

We also thank Claims Direct Access (CDA) for their support today:

https://www.claimsdirectaccess.com/

Today’s guest is the leader of one of London’s oldest independent broking houses.

Greg Collins is CEO of Miller, which via major new investment has just extricated itself from the Willis Towers Watson Group.

In this podcast we get right to the heart of why the firm’s innovative experiment with Big-three ownership didn’t work out and what this wholesale specialty broker plans to do with its new-found freedom.

Greg comes across as someone completely on top of his game and speaks like he has had a weight lifted off his shoulders. It is refreshing to hear.

Tune in for insights into Miller’s growth strategy, the reinsurance broking landscape, technological and cultural modernisation and why Miller won’t be doing anything to upset its US wholesale relationships.

LINKS:

We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:

https://www.advantagego.com/

We also thank Claims Direct Access (CDA) for their support today:

https://www.claimsdirectaccess.com/

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