The Voice of Insurance

Special Ep: Navigating the DDM switch-off with Paul Templar CEO of VIPR

Today’s guest is Paul Templar, CEO of insurance technology solutions specialist VIPR.VIPR started out in the London Market 14 years ago and it’s best known for providing software solutions to the endless administrative problem of the ingestion and checking of data in the Delegated Authority (DA) space.And this goes right to the heart of what Paul and I are going to talk about today. This year is highly significant for carriers writing Delegated Authority business in the London Market because DDM – the system that they use to process this business into Lloyd’s - is going to be retired in September. LIMOSS - the not-for-profit body in charge of sourcing and operating common services for the London Market has confirmed the change.So, in just under nine months, a method of underwriting that produces around 40% of London Market premiums is going to take a big step into the unknown. There is an awful lot at stake and a huge amount of work has to be done between now and the autumn.And that’s why I am really grateful to have Paul as an expert guide through this potential maze. Paul is a great ambassador for his company and the wider market and I can’t think of a better-qualified advisor as the market transitions from a centralised service model to one that is likely to be driven by data standards.NOTES: DDM is an abbreviation of Delegated Data Manager. It traces its origins back to the DA Sats system.LIMOSS stands for London Insurance Market Operations & Strategic SourcingLINKS:https://viprsolutions.com/

Ep193 Julie Wood CEO QBE North America: Acting on the best available information

Today’s guest has just become the CEO of a business writing over $7 billion in gross premium a year, which if it were a standalone company, would make her one of the most powerful female CEOs in the global insurance industry.This is a major business unit that has been through a substantial amount of change and re-focusing of strategy in recent times, but which is now well placed to resume profitable growth as favourable market conditions continue. The business is QBE North America and the executive is Julie Wood.Julie has an insurance career in its third decade with senior management experience in broking as well as underwriting. This gives her a well-rounded perspective on all facets of our industry and means that our discussion spans a broad spectrum of what is happening in the North American insurance market as well as everything that QBE is doing to maximise its opportunity there Julie is really engaging and down-to-earth and has a very approachable manner which helps fill this podcast full of insights and candid exchanges.So if you are looking for a detailed update on the largest insurance market in the world from an important and dynamic participant in that market, I can highly recommend a listen.We thank our naming sponsor AdvantageGo:https://www.advantagego.com/We also thank our audio advertiser, Aventum GroupPlease contact them on: voi@aventumgroup.com

Ep192 James Burns CFC: Classifying Cyber

We tend to take the institutions that serve our industry for granted. It almost seems that the hundreds of industry trade and standards bodies have always been there. So that’s why this episode is so interesting. Today’s guest is working on setting up the world’s first cyber loss classificatory body that from 1.1.2024 will serve the UK insurance and reinsurance industry and the wider UK society that it is supporting. We don’t do this very often so my chat with James Burns, Head of Cyber Strategy at UK-headquartered cyber and specialist MGA CFC is a unique chance to be in on the ground floor as an industry leader seeks to solve an emerging problem in the risk landscape. The cyber world and its insurers need be able to classify the severity of the systemic loss events that it is facing if they going to be able to continue to grow and fufill the needs of customers and society as a whole. But just how do you go about creating a pan-industry pan-societal body with a mission to work in the best interests of all? James’s answers to this question are fascinating. His expertise and gravitas, mixed with optimism and idealism are a highly effective and infectious combination.So if you are feeling jaded and thinking that what insurance does is sometimes a little uninspiring I can highly recommend a listen. This is an Episode to remind you that our industry is absolutely essential for solving some of the biggest problems of our age.LINKS:
The Cyber Monitoring Centre doesn't have a website yetBut James is happy to be contacted by anyone looking to get involved. Here is a link to a very well-circulated article he posted to LinkedIn. You can connect to him via his profile:
https://www.linkedin.com/pulse/solving-systemic-risk-cyber-markets-number-one-priority-james-burns%3FtrackingId=poupsOrSSTOlgB8stV6E4g%253D%253D/?trackingId=poupsOrSSTOlgB8stV6E4g%3D%3Dhttps://www.linkedin.com/pulse/solving-systemic-risk-cyber-markets-number-one-priority-james-burns%3FtrackingId=FADb4wFXTYaPoFKgLIEjHw%253D%253D/?trackingId=FADb4wFXTYaPoFKgLIEjHw%3D%3DWe thank our naming sponsor AdvantageGo:https://www.advantagego.com/We also thank our audio advertiser, Aventum GroupPlease contact them on: voi@aventumgroup.com

Ep191 Simon Bird, Brit: Bumping along the top

Today’s guest is a well-known and respected senior underwriter with a career going back forty years.Simon Bird, Group Executive Underwriter and Active Underwriter of Brit Insurance’s Syndicate 2988, is someone who I’d heard of thirty years ago when I was a broker, but I only ended up meeting  him twenty-nine years later. Regular listeners will have heard his wise contributions to the last two Monte Carlo State of Insurance and Reinsurance episodes. The rushed timetable of Monte Carlo made me wish that we could have a longer and more relaxed meeting to be able have far more detailed and nuanced conversation. And here it is. This is another vintage episode with someone who has spent a generation leading carriers through markets, variously benign, indifferent, soft, hard and completely dislocated. Very few people can put today’s market and the issues of our times into the kind of context that Simon can. But of course Simon isn’t some kind of museum piece or insurance and reinsurance historian, he is a hands-on underwriting leader who is very much in touch with the market.He is also great company and his insights and thoughts on topics as far-ranging as Ai to the structure of the syndicated insurance marketplace are highly original and valuable and I can highly recommend a listen.LINKS:We thank our naming sponsor AdvantageGo:https://www.advantagego.com/We also thank our audio advertiser, Aventum GroupPlease contact them on: voi@aventumgroup.com

Ep190 Paul Brand, Convex: Execution is everything

Today’s episode is a real treat. That’s because I’m talking to an underwriter with encyclopaedic knowledge and over thirty-five years in the insurance industry.But what makes this interview special is that I am talking to someone with huge experience but very specifically the opportunity to put all that experience into practice for a second time.Paul Brand was Chief Underwriting Officer at Catlin for almost thirty years.Just under five years ago he founded Convex Stephen Catlin, taking over the CEO role in in the summer of 2022.Convex is proof that there’s nothing like knowing what to do and how to do it to help with speed of execution. It took over 30 years to get Catlin group to a GWP of just under $6bn. As Convex approaches its 5th birthday its likely to surpass $4bn in GWP this calendar year. But listening back, this podcast is really about underwriting. It’s about how to be a good underwriter but more importantly how to build and scale an excellent underwriting business. Paul Brand is someone who has spent most of his career outside the limelight and it’s really enjoyable to witness him moving to the centre stage and making his distinctive voice heard.He’s very considered and thoughtful but at the same time full of dry humour.He’s also incredibly generous with his time and highly tolerant of me and my constant questioning. LINKS:We thank our naming sponsor AdvantageGo:https://www.advantagego.com/We also thank our audio advertiser, Aventum GroupPlease contact them on: voi@aventumgroup.com

Ep189 Tom Hoad Howden Ventures: Professionalising Innovation

Innovation is something we all talk about but something that is notoriously hard to do in insurance. That’s hardly surprising because in our industry we prize and incentivise all the things that are the effective opposite of innovative. We reward stable and predictable when, at least at the beginning, most innovative ventures are likely to be highly volatile and unpredictable. And then we wonder why it’s so hard to bring new ideas to fruition in our sector!To be fair to ourselves, in the past few years insurance has started to invest in people who have the word innovation in their job title and whose performance is measured more on whether they can bring the products of the future to market rather than on their initial loss ratios.Tom Hoad, of is one of this select but growing band. He moved to Howden to set up Howden Ventures, which he describes as a vehicle for professionalising innovation. Here Tom is combining seed and venture funding with distribution and the ability to underwrite through the Howden Group’s DUAL underwriting platform.In this almost breathless podcast Tom is hugely energised at the prospect of having all the tools at his disposal to remove the main roadblocks in start-up insurance business’s paths. This is a lively chat with a real expert in innovation and a master of herding the cats of the market behind a common vision.It’s also an episode that I hope will give you a lot of inspiration and make you feel that the London-based insurance ecosystem is in rude good health and highly likely to be the crucible in which many of the insurance products of the future are going to be forged.NOTES:I mentioned I would link to Tom’s first podcast with The Voice of Insurance. Episode 124 is here: https://thevoiceofinsurance.podbean.com/e/ep-124-tom-hoad-innovation-is-really-about-doing-stuff/I also mentioned an episode earlier in the year with DUAL:https://thevoiceofinsurance.podbean.com/e/ep163-richard-clapham-luis-munoz-rojas-of-dual-group-get-the-ham-not-just-the-bone/Tom mentions a Julia at Airmic. Airmic is the UK’s Risk Management trade body and Julia is Julia Graham, its CEO.LINKSWe thank our naming sponsor AdvantageGo:https://www.advantagego.com/

Ep188 Nick Cook BMS: Pedal Flat to the Floor

Given the nature of the people I talk to on this show, it’s fair to say that most of my guests are moving pretty fast.Well, in a fast-paced industry today’s guest someone who is moving noticeably faster than others. Nick Cook of BMS Group has trebled the size of this broking business in four years.And BMS has just completed a major refinancing deal that will enable it to go even faster.In this breathless podcast we cover the full spectrum of BMS’s strategy and examine the international specialist insurance and reinsurance intermediation landscape in extraordinary detail. It’s great stuff. To keep the momentum going BMS is going to push hard in reinsurance to create a unified global broker with a single point of contact that will be able to challenge the big three in select areas. At the same time it will push even harder in London wholesale and accelerate its acquisition strategy in specialist international retail markets, as well as re-evaluating its MGA proposition. What’s clear from this lively and good-humoured exchange is that Nick’s energy and passion for the job is wholly undiminished since we last spoke two and a half years ago If anything he just seems to be getting started.It’s a real tour de force in which we discuss all aspects of growing a global reinsurance and specialty intermediary. Nothing is off the menu and Nick’s enthusiasm is infectious, so I can highly recommend a listen.NOTES:We discussed BMS’s recently-completed equity financing deal with new investor Eurazeo and existing partners BCI and PCP, as well as the appointment of Emmanuel Clarke as Chairman. The details are here: https://www.bmsgroup.com/news/bms-announces-completion-of-eurazeo-investment-and-appointment-of-emmanuel-clarke-as-chairmanLINKS:We thank our naming sponsor AdvantageGo:https://www.advantagego.com/

Ep187 Alistair Wood CEO Hampden Capital: Selling an improved Lloyd’s product

Today’s guest runs a business that has been a cornerstone of the Lloyd’s market for a generation and has a pedigree that stretches a long way further back than that.Alistair Wood is the CEO of Hampden Capital and also Hampden Agencies, the largest of the Lloyd’s Members’ Agents, with over £2 billion in funds under management. Because Hampden is a dedicated investor into Lloyd’s there is no-one better to talk to if you are trying to understand the best opportunities and the most pressing threats affecting the 300-plus year old marketplace today. This is a really enjoyable conversation, not just because Alistair is one of the Lloyd’s Market’s best analysts whose insights are highly valuable, but more because of the progressive and dynamic nature of the business he is running. A Lloyd’s Members’ Agent is an incredibly traditional business in many ways, but that doesn’t mean Hampden is standing still. Hampden has long been a sought-after adviser to corporate, as well as private capital and its efforts to hep build and promote entirely new routes for investors into the Lloyd’s market are highly innovative and encouraging. In the past Lloyd’s has sometimes been perceived as slow to react to new forms of capital, but now that couldn’t be further from the truth.With listed vehicles, cells in London Bridge 2, Syndicates in boxes, follow Syndicate capacity, or innumerable other structures, wherever there is an opportunity it seems that Hampden and the wider Lloyd’s ecosystem is seeking to make the most of it. Alistair is also a great guest – intelligent and completely on top of his brief but unfailingly polite and good-humoured and completely transparent and direct with his answers. He’s a great blend of all the virtues of the traditional Lloyd’s market with something a little more contemporary. Listen on for valuable tips and nuances and a strong idea of where the market is heading.From our encounter Lloyd’s and the wider wholesale specialty and reinsurance markets seem to be in rude good health. NOTES: With hindsight Alistair felt he had slightly oversimplified Lloyd’s London Bridge 2 structure while trying to explain it in plain English to me. Here’s a link to a fully comprehensive presentation about London Bridge 2 from Lloyd’s itself, so use this for hard reference: https://assets.lloyds.com/media/70d4d759-2ade-4569-b804-d7dcc9fd39b2/An-Introduction-to-London-Bridge-2-PCC-FINAL.pdfLINKS:We thank our naming sponsor AdvantageGo:https://www.advantagego.com/We also thank our audio advertiser, Aventum GroupPlease contact them on: voi@aventumgroup.com

Ep186 Todd Davison & Keir Cox of Purbeck Insurance: Introducing Personal Guarantee Insurance

Normally I interview well-known senior executives in the global insurance industry, often with long and distinguished track records and a public persona within our sector, but today I’m talking to two people who I would expect only a few of the regular Voice of Insurance listeners to know. They’re here because I think what they have achieved to date is interesting and genuinely unique and deserves to be brought to wider attention. Todd Davison (Managing Director – left) and Keir Cox (Director of Operations - right) of UK MGA Purbeck Insurance Services are pioneers in Personal Guarantee Insurance. This is insurance looking to cover the personal guarantees that are often required by financial institutions of directors when lending to small businesses. When I first met Keir and Todd and heard what they are doing I loved the idea.Firstly, that I know of, no-one else is doing this and secondly, this idea goes to the core of what insurance does best. Directors running exciting small business are often put off seeking the finance they need to make their growth plans a reality because of these guarantees that are almost always backed by the equity in their homes. You’ve read too many biographies of successful entrepreneurs if you think everyone wants to take that kind of risk. Meanwhile lenders might lend more if they knew an insurer was aligned with them and had done the additional diligence needed to become comfortable underwriting the risk. Here it’s insurance that is the big economic enabler, helping fast-growing dynamic businesses get the finance they need to drive the economy forwards. I like it when we’re the good guys. So listen on and prepare to be enlightened about a whole new class of business that I’m sure will be a standard product in decades to come. Just remember that you heard it hear first from Keir and Todd.NOTES: Some Abbreviations made it through: PCC is Protected Cell Company – these are used to form captives and ILS vehicles, among other things.API is Application Programming Interface –  Something that connects different computer systems together.Todd and Keir mention Dean Cox and Neil Wadsworth as key figures in the founding of Purbeck.LINKS: https://www.purbeckinsurance.co.ukWe thank our naming sponsor AdvantageGo:https://www.advantagego.com/We also thank our audio advertiser, Aventum GroupPlease contact them on: voi@aventumgroup.com

Ep185 Paul Bantick, Global Head of Cyber Risk, Beazley: Providing for Cyber growth

Cyber is rightly never far from the news. It’s a class of business that’s only 15 years old, but is already producing annual income in the billions of dollars for many insurers and reinsurers. Today’s guest is Paul Bantick, Global Head of Cyber Risks at Beazley Beazley’s gross cyber income was already well over a billion dollars in 2022 and is still growing strongly into this year on the back of seemingly insatiable demand, despite a near trebling of rate over the last three years. And this is demand that is picking up globally well outside the core market of the US. A lot of the cyber buck therefore stops with Beazley, and so what Paul has to say is really important for the future direction of the market. And we’ve got a huge amount to talk about.Cyber is at a crossroads. Rate has come off recently as underwriters have benefited from the pricing re-set of 2020 to 2022 and posted some very healthy combined ratios. The question now is whether we are going to descend into a difficult-to-comprehend downwards spiral like has happened in D&O or whether core discipline will hold.At the same time Beazley and others have pushed to impose much greater clarity around cyber war coverage, something that has sent waves through the market.In the meantime the work to get reinsurers and capital markets more comfortable with its view of systemic risk and supporting a cyber catastrophe market has continued in earnest with Beazley sponsoring a cyber cat bond - Cairney - at the beginning of 2023, a cover that it has since topped up twice with subsequent issuances. We talk about all this and an awful lot more besides.Happily Paul is really easy to talk to - and easy to follow. So if you want a comprehensive update on the insurance world’s most exciting class of business from one of its best-known lead underwriters, listen on. LINKS:We thank our naming sponsor AdvantageGo:https://www.advantagego.com/
We also thank our audio advertiser, Aventum GroupPlease contact them on: voi@aventumgroup.com