January 19, 2021

Ep 63 The broker of the future: Clyde Bernstein, Head of Broking, Willis Towers Watson GB

This podcast is all about looking to the future of broking.

In a world of automatic, algorithmically controlled capacity where huge rivers of data flow direct from insureds and reinsureds to carriers and beyond where does this leave the broker?

Brokers and technological change haven’t necessarily always gone hand in hand in our markets.

It was brokers that spurned the early versions of electronic placing and constantly worried about whether they would be disintermediated.

But these days a new broker is emerging – one less tied up in extracting remuneration out of the transaction and more intent on adding value through advice and advanced risk management services to their clients.

This is what I am discussing today with Clyde Bernstein, Head of Broking, Willis Towers Watson Great Britain.

A Willis lifer, Clyde is an extremely well-known figure in the London Market. Anyone who has spent enough time walking down Lime Street will recognise him because he has been in the market for over 30 years.

He is excellent company, is extremely eloquent and most importantly, he knows the market inside and out.

That is why his articulation of a vision for the future of broking is so compelling and real. If someone of his analogue pedigree has been bitten by the tech bug, we all will be.

With people like Clyde around, who would bet against the electronic underwriters of the future complaining that the brokers still always seem to be one step ahead of them?


We thank our naming sponsor AdvantageGo - enabling an enterprise view of exposure:


We also thank Claims Direct Access (CDA) for their support today:



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